HEAG Privacy Policy

The Higher Education Assistance Group (HEAG) regards your privacy as very important. This policy sets out the basis on which we process any Personal Data we collect from you or that you provide to us when you use our website at www.heag.us (the “website”). This privacy policy only applies to information collected by our website. It also tells you how we use cookies and other tracking technologies.

We will update this Privacy Policy from time to time so please check regularly to ensure that you are aware of the latest version.

Personal Data

In this Privacy Policy, “Personal Data” means any data relating to a living individual who can be identified from that data (or from that data and other information in our possession).

Email Addresses

We are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via email or other contact information from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

If you have chosen to be on our mailing list, we send you our newsletter, and/or offers and promotions from HEAG about products or services that we consider to be relevant to you. At the end of our newsletters or offers, we always provide you with the opportunity to remove yourself from our mailing list by clicking unsubscribe link at the bottom of the emails.

Cookies

Cookies are small text files which are stored by the browser on your computer. Only the information that you provide, or the choices you make while visiting a website, can be stored in a cookie. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the website.

Information about your computer and internet connection, including your IP address, operating system and browser type.

We also may use these technologies to collect information about your online activities over time (behavioral tracking).

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize our website according to your individual interests.

Speed up your searches.

Recognize you when you return to our website.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for the acts of others designed to circumvent any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

If you leave aIt is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the website home page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at info@heag.us.