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 November 11, 2022    .  

The first ISIRs for 2023-2024 have started to roll in and it won’t be long before you are putting together financial aid awards for your incoming students. How confident are you that your financial aid management system (FAMS) is calculating properly under all …

 November 2, 2022    .  

We’ve all experienced it whether as a manager or a peer — that co-worker who just doesn’t pull their weight. You know, the one who comes in late every time they’re supposed to open the office; the one who calls in sick when they have a full day of student appo …

 October 26, 2022    .  

Higher Education is feeling the effects of the ‘Great Resignation’ as keenly as any industry and for many campuses the pipeline of work study student to entry level hire to middle management may not be working as seamlessly as in the past. You may also find th …

 October 19, 2022    .  

On a quarterly basis Federal Student Aid (FSA) publishes a list of institutions that are required to use a payment method known as Heightened Cash Monitoring (HCM). This designation can be the result of things under the control of the Financial Aid Administrat …

 October 12, 2022    .  

When we wrote last month about the Federal Debt Relief Program, we had more questions than answers. Many of those questions have now been answered by the Department of Education (ED). Read on for the details the initial announcement did not provide… Question: …

 September 21, 2022    .  

We don’t get the downtime we once did when the Free Application for Federal Student Aid opened in January, but fall is still the best time for financial aid administrators to take advantage of the many professional development opportunities available. State an …

 September 8, 2022    .  

The annual Fiscal Operations Report for 2021–22 and Application to Participate for 2023–24 (FISAP) became available in August and is due on Friday, September 30. If you got caught up in the start of the semester whirlwind and haven’t had a chance to start this …

 August 22, 2022    .  

Imagine what it would be like to suddenly get a bill for hundreds of dollars – and not just one time, but every month for the next ten years! This would be a challenge for anyone, even those of us with superior budgeting skills. But this is what millions of st …

 August 11, 2022    .  

We don’t always think of it as such, but most of our interactions with students or their parents are in fact a negotiation, whether it be an appeal for more financial aid, the waiver of a late payment fee or re-grading of an exam. One party is asking the other …

 July 21, 2022    .  

Last month we discussed the pitfalls of insufficient communication between the financial aid office and the academic side of the house in terms of how individual students may be impacted. Another time administrators from both worlds need to be on the same page …

 July 6, 2022    .  

Whether you work in financial aid or student billing, you dread the calls that come this time of year. They start, “I just got my bill and I don’t know how I’m going to pay it because…” What follows the ‘because’ may spur you to use your professional judgement …

 June 22, 2022    .  

The CARES Act of March 2020 provided funding to institutions to help students directly, but also to help institutions manage the combination of new expenses for distance learning and those caused by the reduction in enrollment. Then, in April 2021 the Departme …

 June 15, 2022    .  

On April 29, 2022, the Department of Education (ED) announced it would extend the temporary guidance regarding Professional Judgement (PJ) by Financial Aid Administrators originally issued in April 2020 and updated several times since. For those new to the Fin …

 June 7, 2022    .  

You don’t have to be in the Financial Aid Office very long to experience a situation where you wished you had a chance to counsel a student before they made an academic decision that created a financial challenge. Students often have challenges that impact the …

 June 1, 2022    .  

Effective May 18, 2022, Federal Student Aid (FSA) extended the waiver of certain verification requirements for the 2022-2023 award year in an effort to reduce barriers to receiving financial aid experienced by many students. The good news is that this is nothi …

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