Blog
200+ Financial Aid Articles at your Fingertips
The Higher Education Assistance Group's blog includes more than 200 articles on financial aid topics prepared by the Group's expert financial aid consultants and systems analysts. ...
HEAG Welcomes Two New Consultants
HEAG is pleased to welcome two new consultants to our staff of talented financial aid professionals, Jim Hinkel and Dorothy Gilliard. Jim Hinkel Originally from Philadelphia, ...
Available Now: The 2017-2018 Federal Program Review Guide
Department of Education Releases Updated Federal Program Review Guide The U.S. Department of Education released the 2017-2018 Federal Program Review Guide for financial aid administrators on ...
Audit Season Survival Tips
Surviving audit season. A few helpful tips on how you can survive your upcoming audit. 1. Be Prepared Review the letter from your auditor carefully. If ...
Twitter Recap – April 19, 2017-May 19, 2017
We share industry news and stories on Twitter throughout the week at @HEAG_INC. Here is a recap of our most recent tweets, focusing on topics of Title IV ...
Tech Talk Corner – Assessing Technology Needs
Technology in financial aid affects several metrics within your office. It can affect touches of a student’s file, it can affect time to complete verification, but ...
7 Principles of Great Customer Service
As I previously mentioned, customer service is in the eye of the beholder. That means as an employee, you may believe you provided great service to ...
Gainful Employment Dates Pushed Back for Eligible Schools and Programs
Submitting GE Schools which have eligible programs, usually considered “career training,” that are required to report gainful employment (GE) information got some unexpected news on March 6th. The original ...
Rhonda Smith Joins HEAG’s Financial Aid Consulting Staff
Please join us in welcoming Rhonda L. Smith to HEAG's team of financial aid consultants. Rhonda has 23 years of experience in the higher education industry. ...
HEAG’s Annual Staff Training
On Tuesday, January 31st, 2017, the Higher Education Assistance Group held their annual training session for consultants and directors. It was an informative day with topics ...