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Reclaiming Capacity in the Financial Aid Office: Lessons from the Harvard Business Review on Managing Overload When Delegation Isn’t an Option
As the demands placed on college financial aid professionals continue to grow—yet staffing levels, budget constraints, and compliance pressures complicate traditional pathways for support—many financial aid ...
Update on Department of Education Reorganization: What Higher Ed Professionals and Students Need to Know
In response to recent headlines, we want to provide further clarity for the higher education community. On March 13, 2025, a coalition of state attorneys general ...
What You Need to Know About Save and Other Student Loan Repayment Options
At this writing, as many are getting ready to conduct student loan exit counseling, there is a lot of confusion and concern regarding the status of ...
It’s That Time of Year: Tips to Improve the Student Experience
Ah spring! The sun is shining, flowers are blooming, and the phones in your office are ringing off the hook! It’s also a good time to ...
What Would Happen to Student Loans if the Department of Education Closes?
Recent reports have surfaced regarding efforts to dismantle the U.S. Department of Education. While such a move would require congressional approval, discussions have already begun about ...
Public Service Loan Forgiveness: What Borrowers Need to Know
The Public Service Loan Forgiveness (PSLF) program has been a lifeline for borrowers working in public service, providing loan forgiveness after ten years of qualifying ...
The Winds of Change and Your Campus
It’s common after an election that involves a party change for the new administration to make sweeping changes in support of its agenda. Typically, at least ...
Supporting Refugee and Asylee Students in Financial Aid Offices
Refugee and asylee students face unique challenges in accessing higher education, but financial aid administrators can play a crucial role in supporting them. These students are ...
Key Updates from the Department of Education on the FAFSA Process
Earlier in February, the U.S. Department of Education announced several major updates regarding the Free Application for Federal Student Aid (FAFSA®) process, including modifications to the current ...
Work Smarter Not Harder Using These Productivity Hacks
This is a challenging time to work in higher education. Whether your job is to recruit new students, support students during enrollment, or provide services to ...