Krystyna Dias

admin Executive Staff

Internal Operation Coordinator

Krystyna has over ten years delivering outstanding customer service to students and parents. Since joining HEAG in 2021 as an Associate Intake Coordinator, she has moved into the role of Internal Operations Coordinator. She is passionate … Read more »

Jeffrey Megargell

admin Executive Staff

Executive Intake Coordinator

Jeff began working in financial aid in 1996 as a federal work study student while an undergraduate at Bloomsburg University of Pennsylvania where he graduated with a BA in Communications. He decided the field was actually … Read more »

Amanda Manuel

admin Executive Staff

Quality Assurance Specialist and Client Liaison

Amanda Manuel is a Financial Aid Professional with 20 years of experience within the industry. She began her financial aid career in 1999 as a federal work study student while working on completing … Read more »

Catherine Demchak

Ryan Holbrook Executive Staff

Director of Operations
Cathy is a financial aid professional with over twenty years of experience. Her areas of specialization include Title IV compliance, training, and consulting. When she began her financial aid career, she quickly learned that her work … Read more »

Karyn Wright-Moore

admin Executive Staff

Vice President of Compliance and Quality Assurance

Karyn Wright-Moore’s career spans more than 25 years as a Higher Education Professional, with expertise in areas affecting the compliant delivery of Federal Student Aid Programs. Karyn started her career in Higher … Read more »

Milton L. Kerstein

admin Executive Staff


Milton Kerstein has extensive credentials in the field of Financial Aid. He has more than 30 years experience in financial aid where he held several positions within the Massachusetts’ university and post-secondary system. In 1989, he founded The … Read more »