Meet HEAG’s New Executive Director – Joanne Dashiell

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The Higher Education Assistance Group, Inc. (HEAG)is pleased to announce that Joanne Dashiell has Joanne Dashiell Executive Directorjoined the firm as Executive Director. Joanne has over 15 years of experience in higher education working with, and for colleges and universities in a financial services capacity.

“As a former financial aid administrator for a multi-campus institution, Joanne understands the challenges our clients face every day,” said HEAG’s President, Milton Kerstein. “Her passion for higher education and experience developing programs will allow HEAG to continue expanding our services to schools across the United States.”

Additionally, Joanne was the Manager of Student and Parent Education Services at the Massachusetts Educational Financing Authority (MEFA) and managed several programs and teams at American Student Assistance (ASA) where she was responsible for developing training and educational programs. She has extensive experience in business operations and providing support to hundreds of colleges and university clients.

“I’m excited to join HEAG’s team of compliance experts.  With my business and higher education experience, I will be focused on ensuring that HEAG is providing clients with the highest level of customer service,” commented Joanne.

Joanne is a member of the Massachusetts Association of Student Financial Aid Administrators (MASFAA), the Eastern Association of Student Financial Aid Administrators (EASFAA) and has served on the Board of the Massachusetts Educational Opportunity Association (MEOA). She holds a B.S. and a Masters in Business Administration, both from the University of Maine.

Joanne can be reached at: