Candace Miles is a dedicated Financial Aid Professional with 13 years of experience delivering exceptional service to students. Candace is a Chicago native; she earned her Bachelor of Science Degree in Career & Organizational Studies and a Master’s Degree in Family Consumer Science at Eastern Illinois University. She began her career as a Financial Aid Specialist in 2009 and was promoted to the Assistant Director of Financial Aid in 2014.
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Candace has experience in all aspects of the administration of financial aid including federal, state and institutional. Her experience includes the FAFSA application process for the student, institutional verification, awarding and, disbursements of funds. Managing the Federal Work Stud program, performing Return of Title IV Funds calculations and processing, account reconciliations, Satisfactory Academic Progress evaluations, perform Professional Judgment, conduct Financial Literacy sessions, process Federal Direct and Private Loans. She is well versed in providing counseling to students and families on the various financial aid applications. She has strong knowledge and networking of community resources for disadvantaged populations.
She has experience working in the administrative software systems, Colleague (Ellucian product), including new year set up in FAMS and the Communication Management process. Candace specializes in the use of many of The Department of Education’s government sites including NSLDS, FAA on CPS access and COD as well as the Illinois state GAP access to administer the state student aid.
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