HEAG Newsletter

HEAG’s quarterly newsletter reports on financial aid education industry news. Topics include administering Title IV aid efficiently and effectively, maintaining compliance, file review and verification, staffing solutions and technology tools.

Current Issue: Fall Newsletter 2025

Past Issues

Our fall newsletter outlines key changes to student loan repayments, and what they mean for updating your exit counseling materials. It also provides strategies for recruiting, developing and retaining financial aid professionals. Meet HEAG consultant Kim Cox who was featured in our fall consultant spotlight.

Our summer newsletter discusses higher education’s PR problem and how transparency and new ideas can rebuild trust. It also provides eight strategies to mentor and coach employees to the next level. Meet HEAG consultant Mark Malboeuf who was featured in our summer consultant spotlight.

Our spring newsletter contains best practices for supporting refugee and asylee students, as well as key updates from the Department of Education on the FAFSA process. Meet HEAG consultant Ashlie Greene who was featured in our spring consultant spotlight.