HEAG sent a team of experts, as needed, to help them bring their Banner system into compliance, to partner with the institution’s accreditation task force, and to provide “extra hands” during the busiest processing season across the Financial Aid and Student Accounts teams. The HEAG team provided strategic leadership for the department while breaking down silos and serving as a consistent and knowledgeable presence on campus for students and staff during a very unsettling time. workflows that now meet the highest standard of regulatory compliance. At the same time, HEAG ensures that the current class of students receives top quality service from our dedicated and experienced resources. With HEAG’s help, this college is back on track and running smoothly!