The Financial Aid Advisor (Counselor)(Administrator) is a front-line, customer service-oriented worker. They are customarily responsible for:
- Counseling students and families about the Financial Aid process and available options
- Collecting and reviewing documents and other data necessary to determine eligibility
- Assisting with file review, verification, VA and private loan certifications and awarding
- Resolving conflicting information and preparing files for authorization and disbursement