Services

We provide a full suite of comprehensive Financial Aid consulting services to Higher Education institutions across the country. Our consultants provide expert level support and guidance to Financial Aid Offices year-round, particularly during transitional periods.  We can provide temporary, interim placement of financial aid consultants at all levels on a short or long-term basis.

Today’s financial aid offices are busier than ever. With numerous regulations and deadlines, financial aid administration can be overwhelming and filled with challenges. Many of our clients turn to HEAG to provide full financial aid outsourcing services. We handle everything from the back-end operations to front-facing customer service for students and their families.

Our Title IV Compliance Assessment service provides educational institutions with a comprehensive review of their adherence to federal Title IV regulations governing student financial aid programs. Designed for colleges and universities of all sizes, this assessment provides a snapshot of institutional compliance and recommended pre-emptive action steps, thereby safeguarding institutional eligibility and minimizing the risk of fines, audits, or sanctions.

We understand the complexities of managing Federal Student Aid Programs. More importantly, our consultants have the expertise to guide institutions through instances when areas of non-compliance have been identified. Our Special Project teams are well versed in responding to Financial Aid deficiencies and getting our clients back on track!

Our Title IV Business Process Review service provides higher education institutions with an in-depth evaluation of operational workflows and practices related to Federal Student Aid Programs. This review provides a wholistic assessment of critical aid related functions, including those initiated or owned by other college departments (Enrollment, Registrar, Bursar/Finance, Information Technology).

Our Title IV Technology System Analysis and Implementation service is designed to help educational institutions optimize or implement technology solutions for the efficient and compliant administration of federal student aid programs. This service ensures that your systems align with Title IV regulations while improving operational efficiency, data integrity, and user experience.