INTERIM STAFFING
Experienced Financial Aid Consultants
HEAG provides a full suite of comprehensive Financial Aid consulting services to Higher Education institutions across the country. Our consultants provide expert level support and guidance to Financial Aid Offices year-round, particularly during transitional periods. They’ve spent decades in the field and are qualified, ready and willing to help. We customize services based on client needs to fill the following Interim Staffing roles:
“We were so pleased with the consultant’s professionalism and financial aid expertise, that we went back to HEAG a year later to assist with another position.”
– Vermont Law School
The Executive/Director of Financial Aid is the strategic and operational leader of the department. They are customarily responsible for:
- Maintaining compliance with Title IV Requirements
- Developing policies and procedures
- Implementing new initiatives, including re-engineering and streamlining existing processes
- Optimizing enrollment strategies and awarding philosophies to increase enrollment and retention
- Developing Training and Professional Development Opportunities
- Internal and external audits, reporting and data analysis
The Associate (Assistant) Director of Financial Aid is the managing director of the department. They are customarily responsible for:
- Managing, training and guiding staff on various facets of Financial Aid operations
- Assisting with Financial Aid policy or process development
- Serving on various Financial Aid related operational committees (SAP, Scholarship, Technology, etc.)
- Performing a specific function in the Financial Aid office (Direct Loan or Grant processes, Federal Fund reconciliation, Return to Title IV, SAP, etc.)
- Assist with ongoing development and maintenance of quality control and internal audit procedures
The Financial Aid Advisor (Counselor)(Administrator) is a front-line, customer service-oriented worker. They are customarily responsible for:
- Counseling students and families about the Financial Aid process and available options
- Collecting and reviewing documents and other data necessary to determine eligibility
- Assisting with file review, verification, VA and private loan certifications and awarding
- Resolving conflicting information and preparing files for authorization and disbursement
Other Student/Enrollment Services staff may be available to support the following college offices:
- Student Accounts/Bursar
- Registrar