Why Choose HEAG?

We provide holistic solutions that help colleges and universities optimize technology and business processes so they can successfully support their students.

Specializing in compliance with Title IV rules and regulations, we have successfully provided regulatory guidance to the higher education community for more than 35 years.

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Clients’ TIV Funds Managed*

*Numbers calculated by most recent NCES Data

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Students Served in 2024
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2024 Client Count

About HEAG

We are a higher education financial aid services consulting firm that provides comprehensive financial aid consulting support to private, public, and proprietary institutions. With more than 35 years of experience, the Higher Education Assistance Group (HEAG) has a proven track record of satisfied higher education school clients. Our financial aid consultants are some of the best in the field. Contact us to find out how our financial aid outsourcing services can help you manage your financial aid compliance programs and related student service areas on your campus.

Our Services

Interim Staffing

Customized, expert level support and guidance to financial aid offices year-round, particularly during transitional periods.

Outsourced Services

Back-end functional tasks, front-facing customer service to students, and everything in between seamlessly integrated with your institution.

Title IV Compliance Assessment

Get a comprehensive review of your institution’s adherence to the federal Title IV regulations that govern student financial aid programs.

Title IV Compliance Services

Expertise to stay compliant with ever-changing FSA regulations and guidance when instances of non-compliance have been identified.

Title IV Related Business Process Review

Optimize efficiency and service with an in-depth evaluation of the operational workflows and practices related to federal student aid programs.

Title IV Technology System Analysis & Implementation

Designed to ensure your systems align with Title IV regulations while improving operational efficiency, data integrity, and user experience.

Testimonials

“HEAG assisted us with finding a highly-experienced interim replacement for our Director of Financial Aid who was able to hit the ground running and provide a smooth transition as we searched for a permanent replacement.”
Andrew Palumbo, Assistant VP for Enrollment Management Worcester Polytechnic Institute
“HEAG worked with us to set up our initial Title IV services, guiding us through the whole process and helping us to be fully in compliance with DOE regulations. As a new college with a very small staff, the help of their experienced and knowledgeable team was indispensable!”
Jackie LeBlanc, Vice President and Provost Glasgow Caledonian New York College

Consultant Spotlight

Charlena Drayton
Charlena Drayton
Charlena Drayton has over 10 years of Financial Aid experience.

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