Jay has been helping students as a Financial Aid professional since 2008. He has created, implemented, and led financial aid projects in academic institutions. Jay has helped institutions save over half a million dollars in revenues by implementing strategic policies and procedures, identifying trends, patterns, and strategies used for admission outreach, reducing error reporting by 26.5%, and designing and executing enrollment strategy resulting in a 27% increase.
He has experience in Banner, Colleague, Peoplesoft, Oracle, and Anthology. Jay holds a master’s in education from Loyola Marymount University and a master’s in data science from Eastern University.