Emmie Joyce is a dedicated Financial Aid Professional with over 11 years of experience delivering outstanding customer service to students and parents. She found her passion working in financial aid during her management trainee position working in the private, for-profit sector. From there, she began working at Widener University as a Financial Aid Counselor and has worked her way up to Sr. Associate Director of Financial Aid. She has worked at private, non-profit traditional colleges, as well as health professions college including a medical college. She has experience in all aspects of the administration of financial aid including federal, state, and institutional. Her experience includes verification, awarding, disbursements, R2T4, SAP, reconciliation, FWS, and compliance and administration of all Federal aid, institutional, private loans, and the PA state programs.
In her current position, she thrives at improving and automating processes within Banner. She has implemented multiple modules within Banner such as R2T4, FWS, Tuition building, and Exit Counseling processing. She has also automated packaging using SQL rules. Aside from Banner, she has utilized a variety of other software programs within higher education, including: Colleague, PowerFAIDS, and Jenzabar.
Emmie earned a Bachelor’s of Business Administration in Business and a Master’s of Science in Higher Education degree.