Growing to Better Serve You.
As a full-service financial aid and higher education consulting firm, HEAG is always looking for ways to better serve our schools throughout the US. With this positive growth in mind, we are proud to introduce the newest member of the HEAG team, a senior financial aid consultant expert in compliance and skilled within the PeopleSoft and PowerFAIDS systems. Allow us to formally introduce, Kelly O’Donnell, HEAG Senior Financial Aid Consultant.
Senior Financial Aid Consultant
Kelly began her career in higher education in 2001. She has 15 years of experience at both public and private institutions. Prior to working in higher education, Kelly spent many years in banking. In addition to working in financial aid offices, Kelly also has experience working with admissions and registrars offices.
Each of her positions has been demanding and ever-changing due to federal and state regulations. Kelly’s vast experience in business and project management spans all sizes and technical backgrounds. She has assisted with merging multiple computer systems, outlined new policies based on regulatory changes and written many procedure manuals for technical and non-technical staff. She has also streamlined many processes allowing for better use of staff’s time, re-written procedures for each process and trained all staff.
Kelly has her Bachelor of Science in Information Technology with a Business Minor, as well as, a Master of Science in Information Technology; both from University of Massachusetts, Lowell.