Financial aid representatives play a critical role in ensuring that all students actively enrolled in their institutions, regardless of race, identity, status, or demographics, have access to the resources and support needed to be successful. During times of policy uncertainty or shifts in administrations, financial aid professionals are uniquely positioned to assist students in navigating challenges while maintaining access to higher education and the transformative opportunities that a degree provides. The upcoming changes in the presidential administration will present unique challenges for undocumented students attending U.S. colleges. This article offers important suggestions to assist financial aid advisors in helping these students navigate expected changes, ensuring we maintain our mandate to help and support all students in their journey to and through graduation.
Steps Financial Aid Representatives Can Take to Support Undocumented Students Through the Upcoming Administration Change:
- Provide Accurate, Timely Information
Financial aid offices should communicate clearly with all students, including those impacted by changes in immigration policies, about available resources and opportunities. For students with Deferred Action for Childhood Arrivals (DACA) status, this includes sharing information on renewing their status promptly if necessary and connecting them with reliable legal resources. - Highlight State-Level Protections and Policies
In states like Illinois, where the Trust Act provides certain protections for immigrant communities, financial aid offices should ensure students are aware of how these policies may support their educational journey. This includes access to state-level financial aid and other support programs. This might apply broadly to other states that also offer alternative applications for access to state grant programs that are still currently available to support the educational aspirations of these students. - Streamline Financial Aid Processes
Financial aid representatives should seek to minimize barriers for students by offering clear guidance on completing applications and ensuring alternative documentation options are available for state or institutional aid. Simplifying these processes helps all students, particularly those navigating complex personal circumstances. - Create an Inclusive and Supportive Environment
Financial aid offices should be safe spaces where all students feel comfortable seeking help. Staff trainings on inclusivity and the unique challenges faced by diverse student populations are essential to fostering trust, empathy, and understanding.
- Collaborate with Institutional and Community Resources
Partnering with campus and local organizations can provide students with access to additional resources, including legal assistance, counseling, and emergency funds. Building these networks ensures students receive holistic support beyond financial aid, while ensuring that representatives within your office feel empowered to offer support and assistance, even when traditional avenues of aid might be restricted from specific student populations.
- Advocate for Student Success at All Levels
Financial aid representatives can work with institutional leadership and state officials to emphasize the importance of supporting students through policy and political transitions. Advocacy efforts should focus on maintaining access to education and resources for all students enrolled in their institutions, regardless of status. - Plan for Contingencies
Institutions should also prepare for potential changes that may affect their operations, such as shifts in federal funding or legal challenges. Financial aid offices can contribute by helping students understand how these changes might impact their financial aid packages while identifying alternative solutions. - Respect Privacy and Confidentiality
It is crucial to handle all student information with the highest level of confidentiality, ensuring that students feel secure in discussing their needs and challenges with financial aid staff. Ensuring that all staff members are knowledgeable of their reporting and disclosure requirements while also ensuring and maintaining privacy and support can go a long way in helping students of any status feel welcomed and cared for by your institution at large.
Financial aid representatives should be dedicated to helping all enrolled students succeed, regardless of their background or circumstances. By providing equitable support, fostering inclusive environments, and ensuring access to resources, financial aid professionals uphold their commitment to student success in any policy or political climate. If you are looking for ways your office might be able to support unique student populations during times of changing regulations, please do not hesitate to reach out to info@heag.us to receive information on the latest policy guidance and regulatory requirements.