Natesha McMillon

Ryan Holbrook Consultant

Tesha McMillon has worked in the Higher Education industry since 2002. She spent 15 years working at College Foundation, a loan servicer. In those 15 years she held seven different positions, her duties included training staff and developing training resources, writing and updating procedures, implementing service improvements, improving efficiencies, loan counseling, maintaining knowledge of regulatory requirements, and coaching team members. Tesha is well-versed in the rules and regulations governing Title IV funding. Student loan repayment options is her area of expertise.

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In 2017 Tesha accepted a position with Saint Augustine’s University (SAU) as a Financial Aid Counselor/Default Manager. Two years later, she became the Assistant Director of Financial Aid/Default Manager. She has a clear understanding of FAFSA, FAFSA Verification, C-Codes, Satisfactory Academic Progress (SAP), Professional Judgements, Awarding, Reconciliation, and all other duties involved in the day-to-day operations of the financial aid office. She also has experience with audit and reaffirmation. Tesha is very compliance-oriented and understands how detrimental it can be for an institution to be out of compliance, especially regarding federal funds. Her favorite saying is, “If you are out of compliance, you are out of business.”

Tesha has a Bachelor’s degree in Business Administration w/minor in Government Contracts & Acquisitions and a Master’s in Public Administration, graduating from both programs summa cum laude. Tesha lives in NC with her five-year-old son. She enjoys spending time with her son, reading and writing poetry, and giving back to the community by sharing her knowledge with those who need it most. Tesha hosts financial literacy workshops in the community and is asked to speak at similar workshops held by different organizations and entities.

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