Laura Dean has worked as a financial aid professional since 2008, where she started her career as a coordinator at a medical school. Following that, she gained experience working at large public research universities, as well as a private non-profit university. In her roles as an Assistant Director of Systems and Quality Control and as an Associate Director of Financial Aid, she implemented policies and procedures to ensure compliance, as well as developed and trained staff.
With extensive experience in administering financial aid, her areas of focus have included financial aid assessment, Return of Title IV Funds, reconciliation, Pell Grant administration, regulatory compliance, Cost of Attendance, awarding, and setting up and maintaining financial aid systems, including Banner and PeopleSoft. She excels at building strong working relationships with other units like the registrar, business, academic, and admission offices to achieve an institution’s goals.
She holds an MBA from the University of Kansas, as well as several NASFAA U credentials.