Internal Operation Coordinator
Krystyna has over ten years delivering outstanding customer service to students and parents. Since joining HEAG in 2021 as an Associate Intake Coordinator, she has moved into the role of Internal Operations Coordinator. She is passionate about helping clients find the right solution to their problems. Her career began in healthcare where she coordinated patient care with healthcare professionals. Krystyna moved on to education as a Student Information Coordinator for a large school district where she managed a $22M budget for the district’s Special Education Department. She coordinated professional customer service for 5,500 special education students and responded to corresponding inquiries from parents, administration, state organizations, vendors, evaluators, outside districts, and attorneys at all levels. As the Student Information Coordinator, Krystyna maintained files providing state assistance to the district for high-cost special needs students, including accounting for LEA, private programs, collaboratives, and the detailed data accompanying individual students.
Krystyna is proficient in computer-based tools including spreadsheets, project management software, and enterprise resource planning systems. With more than ten years’ experience in office management, she has expertise in payroll, human resources, finance, communications, procurement, and accounts payable. In addition, she is a member of the NASFAA. Krystyna is currently pursuing her Bachelor of Science in Business at Bay Path University, majoring in Operations Management and minoring in Psychology. As a mother of three children, she enjoys spending time with her family.