Internal Operation Coordinator
Krystyna Dias has over eight years delivering outstanding customer service to students and parents. She joined HEAG as an Associate Intake Coordinator. Krystyna began her career in healthcare where she coordinated with patients and healthcare professionals to meet patient needs. Krystyna moved on to education as a Student Information Coordinator for a large school district where she managed a $22M budget for the district’s Special Education Department. She coordinated professional customer service for 5,500 special education students and responded to corresponding inquiries from parents, administration, state organizations, vendors, evaluators, outside districts, and attorneys at all levels. As the Student Information Coordinator, Krystyna maintained files providing state assistance to the district for high-cost special needs students, including accounting for LEA, private programs, collaboratives, and the detailed data accompanying individual students.
Krystyna is proficient in computer-based tools including spreadsheets, project management software, and enterprise resource planning systems. She has experience in office management. Her experience includes payroll, human resources, finance, communications, procurement, and accounts payable. Krystyna has an associate degree of science in office information technologies from Springfield Technical Community College. She is currently working on her Bachelor of Science in business majoring in Operations Management at Bay Path University. She has three children and enjoys spending time with her family.