Crystal Smith

admin Consultant

Crystal has eighteen years of experience in Higher Education. She began her career in 2002 as a Financial Aid Counselor and has worked in various roles in private and public financial aid offices. Since making a career change into consulting in 2015, Crystal has enjoyed assisting clients with their needs. She has a wealth of knowledge with the day-to-day workings and processes within a Financial Aid office; as well as conducting business process reviews, assessments, fit-gaps, new year setup, ERP configuration and implementation.

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Crystal excels utilizing the platforms of Ellucian Banner and Recruit CRM. Outside of financial aid, she is also very knowledgeable with Admissions, Recruiting and Registrar’s office processes.