Crystal Smith

admin Consultant

Crystal has 18 years of experience in Higher Education. Starting off in 2002 as a Financial Aid Counselor, she moved her way up through the financial aid offices, both in the private and public sector. Crystal made a career move into consulting in 2015, where she has enjoyed assisting clients with their needs ever since. She has a wealth of knowledge with the day-to-day workings and processes within a Financial Aid office; as well as, conducting business process reviews, assessments, fit-gaps, new year setup, ERP configuration and implementation.

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She excels utilizing the platforms of Ellucian Banner and Recruit CRM. Outside of financial aid, Crystal is also very knowledgeable with Admissions, Recruiting and Registrar’s office processes.