Chad Wick has over 20 years of experience in higher education. In addition to a Bachelor of Science degree, Chad earned an MBA from Southern Illinois University Carbondale. and a Masters of Business Administration degree. He began his financial aid career as an Assistant Director of Financial Aid at Judson University. After his first year in Financial Aid he went on to become the Director of Financial Aid for Trinity International University. He continued in the role of Director of Financial Aid for another 6 years working in different types of education settings to include private not for profit and proprietary institutions. He transitioned over to Campus Operations and the Student Services side of Higher Education where he held roles of Director of Campus Operations, Director of Education, and Campus Director. During his time in Financial Aid he developed many policies and procedures to improve student satisfaction, information accuracy, and timely processing. He has managed institutional aid budgets and created matrix focused awarding tools to improve enrollment growth.
Chas has extensive knowledge in operational efficiency, customer service, team building and development, student enrollment and retention, and data analytics. He has been part of turning around underperforming financial aid offices, establishing new financial aid offices, and launching new campuses. He has utilized a variety of software from home grown programs, Jenzabar, CARS, Class, Campus Management, Banner, Sales Force, and Canvas.
Chad is a man of faith and integrity. He enjoys working out, playing sports, coaching his children’s sports, and spending time with family and friends.