Financial Aid Processing Services

“We have always been able to count on HEAG to provide us with experienced help to assist with file review during our peak times.”
– Holyoke Community College

Getting through the application, awarding and verification process can be a daunting challenge for any Financial Aid Office. Dealing with the myriad of projects and special reports that also need to get done is equally daunting. HEAG provides financial aid outsourcing to assist you with all aspects of financial aid administration and, in particular, the file review, awarding and verification process.

Financial Aid Consultants

Our team of financial aid consultants can step in and quickly make a huge difference in the financial aid processing work load. HEAG’s consultants have spent decades in the higher education financial aid field. Our consultants are compliance experts and approach every assignment with an eye on helpings schools remain in compliance with complex regulations. They are experienced on all the financial aid management systems, including:

  • Banner
  • Datatel
  • PeopleSoft
  • PowerFAIDS
  • Department of Education software

On-Site and Remote Financial Aid Assistance

We are available for both on-site and remote assistance. Let us do some of the heavy lifting which will allow you to meet deadlines, reduce stress for your staff and ensure that students and families are happy with the service you provide.

File Review and Processing Services

From an extra set of hands to a fully customizable remote verification service, as an approved 3rd Party Servicer by the USDOE, HEAG is able to provide colleges, universities and proprietary schools with the support you need. Some of the ways we help schools include:

  • File Review
  • Needs Analysis (both FM & IM)
  • Verification
  • Awarding & Packaging
  • Entrance and Exit Counseling
  • Management of Reporting Requirements including FISAP, NCAA and various State reports
  • ISIR Data loads
  • C Flag Resolution including Unusual Enrollment History
  • Professional Judgment
  • Satisfactory Academic Progress (SAP)
  • Financial Aid Appeals
  • Pell Grant Processing
  • Direct Loan Processing
  • State Grant Processing
  • Reconciliation
  • Private Loan and Scholarship Certification
  • Return to Title IV Funds (R2T4) Calculation